Was planning to stay nearby but booking was messed up by Best Western so got last available room on garden side of hotel at 10 at night. Room was newly furnished, comfortable, and only drawbacks were that the windows were shaded out to avoid rooftop view of air conditioning units, and the room was beside the service elevator which meant... more

Nice hotel with great comfortable rooms recently "refurbished". Good location close to subway and commerce. Nice, friendly staff. more

Stayed at the Holiday Inn, Kensington recently and for the size of the place it was great. The rooms were recently decorated with great facilities. The room itself was a little too hot with the air con not up to scratch and I couldn't open the windows. Wireless internet would have been useful. Overall, great stay. more

I had booked my one nights stay at the Holiday Inn Kensington in London for a business trip. Being a member of the Holiday Inn Priority Club and generally liking Holiday Inn hotels, I was disappointed. I checked in without issue. The room was OK but far too hot. I wasn't able to open the window which was firmly locked... more

We have just returned from 2 days in London staying at the Hol Inn which i booked through plat members site.We found the staff ex and very helpfull and although they are updating the hotel we found this being done with the guest in mind and kept to a min with very little noise or mess.We stayed in a refurbished... more

This hotel has to have one of the best locations just outside of the centre of London. Tube and bus connections are on the doorstep to every part of the capitol. Within walking distance is Hyde Park, the Natural History & Science Museums, the Royal Albert Hall, great shopping in Kensington High Street and numerous restaurants from the big chains... more

We stayed here last Christmas and we were very happy with our stay. The hotel is nice and the rooms were clean and comfortable. The location was great as it was very close to the tube and walking distance to museums, parks and shopping. We didn't eat at the hotel at all, however we had drinks in the bar and... more

I thought I'd give this hotel a try, but there are problems. Let's start with the good stuff - Staff - pleasant, friendly - so many hotels underestimate what a difference this makes. - New rooms. Modern, well furnished, good shower, much nicer decor. Now the problems: - Be aware that the place is under renovation. If you are arriving... more

This was my my third stay at this hotel. The previous occasions were with the family on half term holiday (Oct 2006 and Oct 2007) and paid for using Priority Club points. It's one of the few large hotels I found in central London that does family rooms. For the first stay we had a room facing the garden and... more