Ok. So everything worked - I got my hotel room, breakfast everyday, was charged the right amounts. Also, the staff was quite helpful and the room was cleaned everyday. And yes, it is London we are talking about, so I really wasn't expecting a lot. However, I was disappointed with the hotel room. The public areas were ok, but the... more

Lovely hotel, nice staff and delicious food. Good value for money. more

We checked in Christmas Eve 2008. Dropped off our bags, went out to grab a bite to eat came back to find our new laptop computer had been stolen right out of the room! We went downstairs to find many other people at the front desk complaining. They had their rooms broken into as well. Stolen passports, money, cameras, and... more

After reading some of the reviews I didn't know what to expect. We booked one double and one twin and spent 3 nights in this hotel. The rooms (309 and 315) were ok and the badroom was tiny but clean. The breakfast was better than expected: fruit, juices, bread, ham, cheese and all types of pastries and rolls. I will... more

I am struggling to write this review with one hand following a nasty incident which involved me getting my finger hurt at this hotel, so perhaps I am biast. But my sore finger kind of sums this place up... Fawlty towers (without the humour). Great location, but that's about it. The place was grubby (dirty bathroom, filthy carpets). Wierd TV... more

We were booked into this hotel so that we could attend a business meeting. Public spaces are OK but the food was sub- standard and the rooms (single occupancy) were shabby with interesting mould in the bathroom/shower. The majority of rooms are accessed by stairs rather than a lift and could pose a problem to anyone with mobility concerns, The... more

we stayed at the hyde park towers from 19th of sept to the 22nd ,the hotel is just off queensway and is in a great location from bayswater tube station (about 1 min walk) the hotel its self is a good value clean hotel, the staff are very friendly and helpful,they do a happy hour from 4-7 every day which... more

After reading reviews here, I was quite anxious getting here actually. But I had really no need to worry, the place was great. Well, not a five star luxury resort, but for paying about £300 I was satisfied. Friendly staff, and check in went quickly. I had asked to not get a basement or ground floor room, and we got... more

We recently stayed in London for one night before venturing to Scotland, and this hotel served as our crashing point after a long flight. Everything about the room was small (size, tv, bed, bathroom, shower), though I will also say that it was clean and functioned properly. The best aspect of staying at the hotel is likely its location, which... more