This hotel is not too badly priced by London standards - I booked through the hotel website quite far in advance. The location is good - safe, not too noisy and a five minute walk from Bayswater underground. The room was tiny (but that's inevitable in London and for the price), but clean and well stocked with robes, hot drinks... more

I will deifintely return to this hotel. It is situated in a safe neighbourhood with all the amenities one could need. The hotel staff were friendly and very informative. They even booked my London bus tour from the hotel. They have a great cab service which is reliable and reasonable. There is a restaurant and bar in the hotel if... more

We decided to use this hotel following high recommendations from this site however I was extremely disappointed. The initial entrance and reception was very pleasant and the staff were very friendly. On entering our room, 116 at the rear of the hotel, the first thing we noticed was it was in dire need of modernisation. Although it was fairly large,... more

My family and I stayed 4 nights at Umi in October and really enjoyed our stay!! The staff was friendly and serviceminded, our quad room was nice and clean with four lovely single beds, a fridge and a nice private bathroom! The maids made the beds, cleaned the room and changed towels every day! It was great to come back... more

This is a great place to stay if you're on a budget as it's clean, cheerful and right in the center of Nottinghill Gate/Bayswater. We paid £100/night for a family room with one double bed and one single for our 6-yr-old. The reception & cafe staff were very friendly and helpful. The rooms were basic and small but clean. There... more

Very pleasant stay, the staff were extremely friendly, room was clean and comfortable, food was lovely and not over priced, in a brilliant location. I was very impressed :) There were a few downsides to the stay: The chef didn't turn up on the 1st night there, but there are loads of places to eat within a 5 minute walk... more

I have just returned from a week at Umi - I had a single room as I was on business. It's okay for a London hotel - I've definitely stayed in worse. The reception area and bar give the impression that it's reasonably smart and almost trendy but the rooms don't keep up the same image. My room was tiny... more

I expected an average 3* hotel with good quality/price. But... The 1st room, was over-heated +++. i had to have the wondow wide open all the time. The TV didn't work & the only way I could watch was by sitting in the sink (yeah the sink isn't in the bathroom). I changed room. The 2nd was just between the... more

I've just come back from 2 nights at the Umi hotel and I would definitely recommend this hotel to any of my friends and am planning a return visit next year. Its a lovely hotel in a beautiful area only 5 mins from Bayswater tube station. There are plenty of restaurants, bars and other amenities in the area. The staff... more