Our second stay at the Rubens - this time on holiday with my parents on their first trip to the UK. A wonderful experience with great service - not quite as attentive as our first stay several years ago. The location cannot be beat - easy walking distance to Buckingham Palace and Victoria Station. A reasonable hike to Westminster Abbey... more

My husband and I stayed at The Rubens for 4 nights from 11/27-12/1/08. Check-in was okay. We arrived at around 10:00 in the morning and our room was not ready, which we definitely expected it not to be at that time of day so that wasn't a problem at all. I had asked if the room we would receive overlooked... more

We stayed two nights and originally chose it due to its closeness to Buckingham Palace where we were attending an event. From the minute we arrived to the moment we left, the staff couldn't do enough to help. We had elderly parents with us with limited mobility and made sure that they were comfortable in very respect. more

Not a bit of wonder that this hotel gets consistently good reviews. Having booked a weekend (bed and breakfast ), from the moment of our arrival to our departure we enjoyed every minute spent in the hotel. The staff are amoungst the most helpful, efficient and charming you could ever wish to meet and consequently created a most friendly family... more

I have stayed at The Rubens on and off since 2002 and it's consistently been an excellent experience. The staff is friendly and professional, which is often not the case in London. You can be assured a great stay. The Rubens pays great attention to detail. The sheets are great - and being a sheet snob, it's always good to... more

I had a great experience at Rubens at the Palace. I arrived at the hotel after my long miserable trip - my domestic flight delayed, international flight was canceled and luggage was lost. The staff at the reception desk was very efficient and friendly. My single room was small but clean and good size for London. The bathroom was also... more

I just spent three wonderful nights at the Rubens at the Palace and loved my stay. The hotel is incredibly nice and perfectly situated right in the middle of everything in London. In terms of location, the Rubens is hard to beat. It is located about 2 blocks from Buckingham Palace and about 2 blocks from Victoria Station, where the... more

All I can say is thank you. The Rubens is one of the few hotels I've stayed in (and I've stayed in a lot) that not only helped to make our vacation a success, they were actually one of the main reasons our vacation was so enjoyable. Normally when you vacation abroad you basically sleep and maybe eat at your... more

Stayed here last week in October,as a celebration of our wedding anniversary. The location is super, facing the royal mews. We had a king sized room and the view was of the royal mews it felt really special. When we arrived our room wasn't quite ready so we were offered a drink in the bar, we opted for a cocktail... more