Stayed for one night on a weekend visit to London for a theatre performance. The hotel is a 3 minute walk from Piccadilly Circus underground station at the end of Lower Regent Street. We arrived at 1.pm but our room was not available until after 3. We were, however, given a voucher for tea (and, a scrummy mince pie!) in... more

this is absolutely a gem. it has the most brilliant location (2 minutes from the Picadilly Underground--also the line to Heathrow, 2 minutes from the National Gallery, 2 more minutes to the theatre district and just in the middle of the "happening"), the customer service is wonderful, and the actual accommodations are top notch. the bed (featuring a delightful featherbed),... more

This was a special trip to celebrate my sister's forthcoming 70th Birthday and the Sofitel was outstanding. Reception was very friendly and efficient and our room was most inviting and spotlessly clean. I do like their smart muted colour schemes and the beds are sooo comfortable!. ( We had no view to speak of from our window but to be... more

This hotel was in a really fabulous location-three minutes walk from Picadilly Circus or Trafalgar Square. Yet hotel was quiet. The staff were largely French, as were many of the guests. I almost felt I was in Paris, not London. The hotel was nicely decorated. The lobby was small, and not really set up that you could converse- just wait.... more

Booked Sofitel St. James for a romantic 4 day Xmas trip (24-28 Dec). Arrived from overseas at the hotel at 8.30am having previously requested an early check in and was amazed to received just that, no issues. I had booked a Sofitel Suite (average about 300/night) and was told that this room type came with complimentary mini bar and Wi-Fi.... more

I really liked this hotel although it was far from perfect. Housekeeping was terrible - lipstick stain on the pillow, make up stains on the towel, hair in the shower. Nevertheless, I loved the location and the property itself was quite impressive. Staff was friendly - I arrived early before the room was ready and they were quite accomodating. The... more

We travel to London 4 or 5 times a year and this is probably the best hotel we have stayed in for the price. As always, the Sofitel Staff are very good (I think as good as Four Seasons). Room was spacious and decor was very nice (even in the hallways). There is a nice selection of Breakfast Cafe's, coffee... more

On recommendations written on this site, I reserved a room at the Sofitel, St James. Was not disapointed, it was very enjoyable indeed. The location is outstanding and very accessible, the foyer and the reception staff were always very welcoming and friendly. The room, number 106 was a Queen sized room, I'm guessing this is a more basic room, but... more

I stayed at the Sofitel London St.James at the beginning of November 2008 and really enjoyed my stay. The hotel staff was friendly and very hospitable. It has a very elegant, English feel. Good location, close to shopping and historical districts. When I return to London I’ll be choosing the Sofitel St.James again, and recommend it even for choosy travelers. more