My mom and I stayed here recently for her birthday celebration in London--from the moment we arrived from the U.S. we were warmly greeted, including the hotel manager who came out to introduce himself, gave us his card and gave helpful tips on how to make the most of our five day stay. We're not special, they just know service... more

The best thing about this hotel is the quality of the staff, and the speed and accurate responsiveness of service in general. That can't be said for many hotels in London, and so it's this unusually positive stand-out experience that prompts my review. I found the housekeeping especially good, with my room very clean and well serviced (and it was... more

The room was comfortable (not great for the $$) and the location was nice, but the view was of a window well that had trash in it and no more than 8 feet from our window was the windows of another room looking back at us. Asked for any rooms with a view and they indicated the hotel was booked,... more

We were absolutely surprised by how much we loved this hotel. We thought another bog standard business hotel. We had the cheapest rooms, albeit the had no view, the rooms were amazing. Huge bed with frette linen, 4 king size down feather pillows. Couldnt say enough nice things about the hotel. The staff were extremely friendly. The restuarant quite nice.... more

This is a great hotel the rooms are very nice.The view from our room was not that great but what can you expect when using MR Points. The lounge access was awesome. They had breakfast, tea, small pasta dishes and desert buffet. Not to mention juices and different kinds of drinks. The indoor pool was also great. Watch out if... more

Booked via Marriott website, easy and convenient. We were upgraded to a suite on arrival which was a wonderful gesture for a 3-day stay and we were given an extended check-out time upon asking. The service was fantastic in this hotel, prices were not cheap, but in terms of overall value it was great. Everything was as stated on website,... more

Very courteous, helpful staff. Great room. Great location. Nice amenities in the Executive Suite. Certainly would stay there again. The bus stops and Tube stations were just across the street. Many, close-by, varied places to eat. Just a great experience. more

We stayed at the MPL for a weekend visit to London. We selected this particular hotel as we were going to a Prom on the Friday and thought it was close enough to walk across the Park to the Albert Hall. The checking in process was smooth and professional. The room was very pleasant, and although we were told it... more

This was our first trip to London and we spent 7 nights at the this hotel. The room, the service, the Executive Lounge, the pool, the work out room, and the staff were all fabulous. We hated to leave! The best way to describe it is like a cross between all the amenities of a large hotel with the intimacy... more