DO NOT STAY HERE! I have travelled extensively and this place was by far the worst hotel I have every stayed in - I was on a budget but this was not worth it. The staff were immensely unhelpful with absolutely no idea of how to speak to a customer. The hotel itself was shabby and poorly decorated. When I... more

This hotel is terrible. I arrived to find a team of 'craftsmen' repainting the halls of the hotel and the rooms of the hotel. It was chaos. I was given a hideous room in the basement and when I complained they did give me a slightly better one higher up but it was still awful. This allowed a splendid view... more

This hotel was absolutely gruesome. The room itself was very small but that was understandable for a back street hotel in central London. However, the sheets were washed but still stained!! We decided to unbutton the duvet and remove the pillow case which left us in utter shock, both had patches of grey and various stains. The walls were damp... more

We had booked another hotel (less expensive & it included bkfst), so our family of 4 adults only stayed here the one night they didn't have room for us at the other hotel. The Quad room (two double beds) was a decent price for London, and was clean. The bathroom was tiny, but none of us are tall or hefty!... more

not bad for the price if you looking for just basic . 2 nights was enough the bloody shower very tiny so if you size 18 plus you got no chance as you sit on toilet you fall in shower also dont b fooled by the vouchers for breakfast they charge you wich i found totally wrong as you pay... more

So funny how despite the rooms being clean etc , the hotel was let down by some of the worst staff I have ever encounter in UK and the World . I booked a ensuite room and in the morning found no hot water in the room . I ventured down to the caretaker and was greeted by a man... more

This is my second visit to the Chester; I was there a couple of months ago. Since then, the refurbishment of the other side of the building was complete and I got one of the new rooms. This is an improvement on an experience that was already quite good. It was a very good weekend stay with the family although... more

I booked to stay here and then read some horrendous reviews of it, when I arrived it really was as bad as the reviews and the foreign guy who opened the door to me ended up swearing at me as I left the premises cos I refused to stay there afterall. I really hope no one else is subjected to... more

Good last minute price i got for coming in directly. No frills but lively location. more