The hotel prides itself on service and for good reason. Every staff member actively looked for how to help you. While walking around the lobby early one morning looking for where to find some water, an employee stopped me to ask what I needed. When I enquired on where I could purchase a bottled water, he went and gave me... more

My husband and I stayed at the Observatory hotel in November and loved it. The room was lovely and the concierge was terrific, they were able to help us get tickets to a musical, reservations at Est. and were overall very helpful. We also thought the location in the Rocks was perfect, very cute neighborhood with character. It is close... more

What an outstanding hotel! If you are visiting Sydney as a tourist, this is where you should stay. The Observatory is just a short walk to "The Rocks" district and the Circular Quay ferries that take you across the harbor to the Toranga Zoo and beyond; note: the ferries give you the best photo ops for the opera house and... more

The hotel is perfect for sightseeing in Sydney, we spent six nights at the hotel but avoided breakfast which was expensive for the quality and choice you got. Try RD's down the road which is run by a couple from the UK who welcome tourists and happy to chat to you and offer a great choice of breakfast at a... more

What a truly pleasurable night away from the children!!! Staff are superb - not an ounce of "superiorism" in such a classy establishment. Restaurant is world class and everything is simply superb! more

We stayed at the Observatory Hotel in mid October 2008 as a kick off to our honeymoon. The hotel is in a great location fair enough away from the hustle and bustle that there is no noise or crowds, yet close enough to walk wherever you need to go. The place is extremely (for lack of a better word) 'posh'... more

We once again had the pleasure of dining and staying over. Maybe it is maturity enhancing one's appreciation but I'd swear that The Observatory Hotel just gets better and better. more

We stayed here the last night of our honeymoon and were blown away. It was beautiful, well maintained, modern yet very, very cozy. It's also in a lovely location - so close to the attractions, but in more of a residential area and right near the Observatory, which we found preferable to being among the impersonal, high-rise buildings of downtown... more

I was really looking forward to this one. It is for sure a nice - old style hotel. Once the concierge warmed up to me - he was great too. However, I stayed there for a week and staff only greeted me in a "welcome back" way the last couple of days - so the personal touch was missing and... more